FAQ
Can I get an Apple Watch with NDIS funding?
Generally, no. The Apple Watch is classified as a lifestyle device, not assistive technology, making it ineligible for NDIS funding. However, in rare cases, participants with complex communication or accessibility needs may receive funding if strong justification is provided.
What is the best smart watch for NDIS participants?
The Umps Watch is designed specifically for NDIS participants, offering fall detection, 24/7 emergency response, and a longer battery life. Unlike the Apple Watch, it meets NDIS funding criteria and can be purchased under Core Supports – Consumables without an AT assessment.
How do I purchase an NDIS-funded smart watch?
The Umps Watch qualifies as low-cost assistive technology (AT), meaning it can be purchased through the NDIS Core Supports – Consumables budget without requiring an assessment. Plan-managed participants can request an invoice, while self-managed participants can buy the watch upfront and claim reimbursement.
Do I need an occupational therapist (OT) assessment to get the Umps Watch?
No. Because the Umps Watch is under $1,500, it falls under low-cost AT and does not require an OT assessment. However, if additional justification is needed, an OT can help document the participant’s need for an assistive smart watch.
Can I use the Umps Watch outside the home?
Yes. The Umps Watch includes 4G connectivity and GPS tracking, ensuring it works anywhere within mobile coverage. Unlike traditional home-based alarms, it provides emergency support both at home and in the community.
How does the Umps Home Alarm work with the Umps Watch?
The Umps Home Alarm is a fixed emergency button system that works alongside the Umps Watch. It ensures that help is always accessible, even if the participant isn’t wearing their watch. Both devices connect to the same 24/7 emergency response centre, creating a seamless safety solution.
How long does the Umps Watch battery last?
The Umps Watch has a battery life of up to three days per charge, significantly longer than consumer smart watches like the Apple Watch. This reduces the need for frequent charging, making it more reliable for daily wear.
Does the Umps Watch require a smartphone to work?
No. Unlike the Apple Watch, which requires an iPhone for setup, the Umps Watch works independently and comes pre-configured and ready to use.
Where can I buy the Umps Watch?
The Umps Watch is available directly from Umps. Plan-managed participants can request a quote or invoice, and self-managed participants can purchase it upfront and claim reimbursement through the NDIS portal.
