September 29, 2024
Personal Alarm Guide: How NDIS Participants Can Access Personal Safety Alarms
How does NDIS work?
The NDIS operates by providing financial support for a wide range of services and devices aimed at improving quality of life. For personal safety, this includes assistive technologies such as personal alarms, which are small, wearable devices that allow users to call for help in emergencies. However, the NDIS isn’t limited to just personal alarms; it covers several areas, including:
- Assistive technologies – These are tools that assist with communication, mobility, or personal safety. Personal alarms fall under this category.
- Home modifications – Changes to a home that make it more accessible and safe for individuals with physical limitations.
- Employment support – Assistance to help participants achieve their career aspirations.
- Everyday living support – These services help participants with daily activities, such as cleaning, shopping, or personal care. [1]
What can NDIS be used for?
NDIS funding is split into three broad categories, each designed to cover different types of support. Understanding which category your needs fall under can help you navigate your plan more effectively:
- Core supports: These are the everyday supports that help you with daily activities and participation, such as personal care, transport, and consumables like personal alarm devices.
- Capital supports: This category covers assistive technology and home modifications, including equipment that increases independence or improves accessibility.
- Capacity building supports: These supports focus on building your skills and independence in areas like education, employment, health and wellbeing, and social participation. [2]
A personal alarm typically falls under the Core support budget. They assist in maintaining independence by providing a quick and reliable way to call for help during emergencies, making them an essential part of daily living support.
Am I eligible for a personal alarm under the NDIS?
To be eligible for NDIS funding, including a personal duress alarm, you must meet the following criteria:
- Be under 65 years of age when you first enter the scheme
- Be an Australian citizen, permanent resident, or Protected Special Category Visa holder
- Live in an area where the NDIS is available (the NDIS is now available across all of Australia)
- Meet the disability or early intervention requirements, which involve having a permanent and significant disability that impacts your ability to take part in everyday activities. [3]
If you meet these requirements, you can work with your support coordinator or local area coordinator to include a personal alarm device in your NDIS plan. Many NDIS participants include personal alarms in their plans under Core Supports, as they provide peace of mind and help reduce the risk of harm during emergencies.
How do I apply for an NDIS personal alarm?
Applying for a personal alarm through your NDIS plan is a simple process. Follow these steps to access the safety and peace of mind you deserve:
- Check your NDIS plan: The first step is to ensure that your NDIS plan includes funding for assistive technology under the Core Supports budget category. Personal alarms are typically covered under this category.
- Utilize your consumables budget: In many cases, you can use your consumables budget to purchase a personal alarm without needing a specialized Assistive Technology (AT) assessment. This streamlines the process and allows you to access your device more quickly.
- Choose the right personal alarm: Research and select a personal alarm that meets your specific needs and preferences. The Umps Link alarm is a popular choice due to its user-friendly design, reliability, and 24/7 monitoring.
- Contact the provider: Reach out to your chosen NDIS personal alarm provider to discuss your needs and obtain a quote or invoice for the device and any associated services.
- Submit the invoice for processing: If your NDIS plan is self-managed, you can pay the invoice directly. If your plan is managed by the NDIA or a Plan Manager, submit the invoice to them for processing and payment. Umps can assist with invoicing and liaising with the NDIA or your Plan Manager.
Do I need a specialised AT assessment for personal alarms?
Personal alarms are designed to be easily accessible for NDIS participants without the need for a specialized Assistive Technology (AT) assessment. This is because they are classified as low-cost, low-risk assistive technology devices that fall under the Core Supports budget category. Let's explore the reasons why:
- Low-Cost Assistive Technology Personal alarms are considered low-cost assistive technology, with prices typically ranging below $1,500. This affordable price point allows them to be covered under the consumables budget of your NDIS plan without requiring a separate AT assessment. By fitting seamlessly into your existing budget for daily living supports, personal alarms become a more accessible and convenient safety solution for NDIS participants.
- Low-Risk and User-Friendly Devices Classified as low-risk devices, personal alarms are non-invasive and easy to operate, providing emergency assistance with a simple push of a button. Their user-friendly design minimizes safety concerns and eliminates the need for extensive assessments or specialized training. This low-risk nature further streamlines the process of obtaining a personal alarm through your NDIS plan, ensuring that you can access the support you need without unnecessary complexity.
- Coverage Under Core Supports Personal alarms are often categorized under the Core Supports budget, which encompasses everyday supports that enable participants to manage daily activities and enhance their independence. As essential tools for ensuring safety and well-being, particularly for individuals living alone or at risk of falls, personal alarms align naturally with the Core Supports category. This classification simplifies the approval process, making it easier for NDIS participants to secure these vital devices without navigating a lengthy assessment procedure. [4]
How can my NDIS plan be managed?
There are three ways to manage your NDIS funding:
- NDIS managed: Under this option, the NDIA manages your funds and pays providers on your behalf. This can be a good choice if you prefer a hands-off approach to managing your support.
- Self-managed: If you choose to self-manage your NDIS funds, you'll have more flexibility and control over your support. You'll be responsible for managing your budget, choosing your providers, and paying them directly.
- Plan-managed: A Plan Manager is a third-party organization that helps you manage your NDIS funds. They take care of the financial tasks, like paying invoices and tracking expenses, while you focus on choosing the supports that best meet your needs.
Your plan management method may impact how you purchase a personal alarm. For example, if you're self-managing, you can purchase your alarm directly and then claim reimbursement through the NDIS portal. If you're plan-managed or NDIS-managed, your Plan Manager or the NDIA will pay directly on your behalf.
It's important to discuss your plan management options with your support coordinator or local area coordinator to determine which method best suits your needs and preferences.
Can I get a personal alarm for free with the NDIS?
While the NDIS doesn't provide personal alarms entirely for free, it does allow participants to use their funding to cover the cost of the device. This means you won’t have to pay out-of-pocket for this vital safety tool, as long as it's included in your NDIS plan.
Remember, the NDIS is designed to support you in achieving your goals and living your best life. By working closely with your support coordinator, local area coordinator, and trusted providers like Umps, you can access the assistive technology and support you need to thrive.
What to look for in an NDIS personal alarm?
Family monitored alarms
Family-monitored alarms are programmed to send alerts to designated family members or caregivers when activated. This can be a good option if you have a reliable support network nearby that can respond quickly in an emergency. However, it's important to ensure that your family members or caregivers are prepared and able to handle emergencies effectively.
Professionally monitored alarms
A professionally monitored alarm, like those offered by Umps, connects you to a 24/7 emergency response centre staffed by trained professionals who can assess your situation and dispatch emergency services when necessary. This option ensures that help is always available, even if family or caregivers are unavailable.
Umps is a provider of personal alarms supported under the NDIS offering a reliable, high-quality solution for NDIS participants. The Umps Link features:
- 24/7 Professional Monitoring: Round-the-clock support from trained operators who can assess your emergency and dispatch help as needed.
- Water-Resistant Construction: Wear your Umps pendant in the shower, where accidents commonly occur, without worry (IP67 rated).
- Long Battery Life & Wireless Charging: Enjoy a 2-year battery life without the hassle of frequent charging.
- Wide Range & Telstra 4G Coverage: The Umps Hub uses Telstra's 4G network, ensuring coverage without the need for a home phone or Wi-Fi. The pendant works within 100 meters of the Hub.
- Continuous monitoring: We keep an eye on your device's connection and battery life, so you never have to worry about being left without assistance.
If you're using your NDIS funding to purchase an Umps Link personal alarm, simply request an invoice from the Umps team. We will provide the necessary documentation for your Plan Manager or the NDIA to process the payment, making it easy for you to access this essential safety device.
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