November 8, 2024
Personal alarms under Support at Home
What is the Support at Home Program
The Support at Home program is designed to streamline and enhance in-home aged care services. Support at Home will replace the Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme from 1 July 2025. The Commonwealth Home Support Programme (CHSP) will transition to the new program no earlier than 1 July 2027. [1]
What are the differences between the Home Care Package (HCP) Program and Support at Home?
The key changes being implemented under the Support at Home reforms include:
- More Levels of Support. The Home Care Package Program provides four levels of support, while the Support at Home reforms introduce eight levels. This is designed to provide room for more tailored and flexible care options [2].
- An Activity Based Funding Model. Under the Home Care Package Program, funding is allocated to individuals to spend on a range of services. The Support at Home reforms introduce activity-based funding. This means aged care providers will be only be funded for specific services they provideolder Australians.
- Dedicated Care Management Funding. The Support at Home program focuses on case management, and the coordination and monitoring of care plans.
- Assistive Technology and Home Modifications. Support at Home introduces the Assistive Technology and Home Modifications (AT-HM) Scheme, which provides upfront funding for assistive devices and modifications separately from other care services, unlike HCP, where these costs must fit within the care package budget.
How much government funding will I get under Support at Home?
The Support at Home program will introduce eight levels of support, with the highest level of support is anticipated to provide up to $78,000 per year [3]. While specific funding amounts for each level have not been officially released, the below table outlines the estimated funding levels released by the Department of Health and Aged Care in the Support at Home Handbook:
Specialised Funding Pathways
Under the Support at Home program commencing on 1 July 2025, two specialised pathways are introduced:
Restorative Care Pathway
This pathway offers up to 12 weeks of intensive, allied health-focused support to improve or maintain an older person's functional abilities, thereby promoting independence and reducing the need for long-term care. It replaces the current Short-Term Restorative Care Programme, increasing the duration from 8 to 12 weeks and expanding access to 5,000 places per quarter, supporting up to 20,000 individuals annually [4].
End-of-Life Pathway
Designed for older Australians diagnosed with less than three months to live who wish to remain at home, this pathway provides up to $25,000 in additional aged care support over a 12-week period. It facilitates access to a higher level of in-home services, ensuring comfort and dignity during the end-of-life stage, and allows for high-priority assessments even for those not currently enrolled in Support at Home.
How can I access a personal alarm under Support at Home?
Under the Support at Home program, we expect older adults will access personal alarms through the Assistive Technology and Home Modifications (AT-HM) Scheme [3]. This scheme provides upfront funding, eliminating the need to save from individual budgets. Assessors will determine eligibility and assign funding tiers based on individual needs:
- Low: Up to $500
- Medium: Up to $2,000
- High: Up to $15,000
Funding will not only cover the personal alarm, but also support to ensure older adults can use their personal alarm safely and effectively. For items exceeding $15,000, a valid prescription is required. The Assistive Technology and Home Modifications (AT-HM) scheme also includes a loans program, however, it's unlikely this would apply to personal alarms given they are already relatively inexpensive [5].
What sort of personal alarms will be available under the Support at Home program?
The types of personal alarms available under Support at Home are expected to include:
- In-Home Alarms: Devices designed for use within the home, often featuring emergency buttons and two-way communication capabilities.
- Mobile Alarms: Personal alarms with an in-built SIM card and GPS tracking, allowing users to summon help both at home and while out in the community.
- Fall Detection Alarms: Alarms with sensors that automatically detect falls and trigger alerts to emergency contacts or monitoring centres.
- Duress Alarms: Devices intended for individuals at risk of violence, enabling immediate alerts to authorities or support services.
Funding for these devices will be allocated based on individual assessments, with tiers ranging from low to high, corresponding to the complexity and cost of the required technology.
How will I be assessed for a personal alarm under Support at Home?
Under the Support at Home program, assessments for personal alarms are likely to be conducted through the Assistive Technology and Home Modifications (AT-HM) Scheme. This scheme provides funding for assistive technologies to enhance safety and independence for older Australians. The assessment process is expected to involve the following steps:
- Referral and Initial Contact: Individuals seeking support will contact My Aged Care, which will facilitate a referral to an assessment organisation.
- Comprehensive Assessment: A qualified assessor will conduct an assessment of an older person's needs, considering their health status, living environment and personal safety concerns.
- Determination of Eligibility: Based on the assessment, the assessor will determine eligibility for a personal alarm and assign an appropriate funding tier.
- Funding Allocation: Funding will be allocated according to the assigned tier, covering costs associated with the prescribed personal alarm.
- Implementation and Training: Upon approval, the selected personal alarm will be provided, and the individual will receive training on how to use the personal alarm.
This structured assessment process aims to ensure that personal alarms and other assistive technologies are appropriately matched to individual needs, promoting safety and independence for older Australians.
How will the Assistive Technology and Home Modifications (AT-HM) Scheme work?
The Assistive Technology and Home Modifications (AT-HM) Scheme will provide funding for assistive devices, home modifications, and associated services such as professional prescriptions, installation, and training for safe use. There will be three funding tiers based on assessed needs: Low (up to $500), Medium (up to $2,000), and High (up to $15,000). Qualified assessors will determine the appropriate tier, ensuring support aligns with individual requirements. Additionally, the scheme offers flexibility for individuals with progressive conditions, facilitating the easy exchange or upgrade of equipment as needs change.
How can I access a personal alarm today?
If you require a personal alarm before Support at Home comes into effect, you may be eligible for a government-funded personal alarm today under the Home Care Package (HCP) Program and Commonwealth Home Support Program (CHSP). . Umps offers two types of personal alarms:
- Umps Link: A home-based personal alarm system comprising a Hub and a Pendant. The Pendant, lightweight and water-resistant, operates within a range of over 100 metres from the Hub and features a battery life exceeding two years, eliminating the need for regular charging.
- Umps Watch: A wearable personal alarm designed for both home and community use. This smartwatch-style device connects via Telstra's 4G network and includes features such as GPS location sharing during emergencies and fall detection. The watch is water-resistant and has a battery life typically lasting three days.
Both devices are designed to provide users with peace of mind, ensuring help is readily available at the push of a button, whether at home or on the go. If you have any questions about a personal alarm, contact Umps and speak to one of our friendly team members.
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